Frequently Asked Questions
Is Giggle and Learn privately owned?
Giggle and Learn Early Childcare and Education centres are a family owned and operated business setting new industry standards in child care and early childhood education.
How early should I waitlist my child?
It is best to place your child's name on the waitlist as early as you can as it can be quite extensive.
What are the Staff child ratios?
The ratio of teacher to children is regulated by the government and are different in each state. For NSW the ratios are:
What qualifications do the educators have?
Each child's room is overseen by a qualified room leader who must hold the minimum requirement of a Diploma in Children's Services. At Giggle and Learn, we encourage our educators to work towards a higher qualification that they already have which may include a University Degree in Teaching, a Diploma or Certificate 3 in Childrens Services. We also encourage all of our staff to be trained in First Aid including CPR, asthma and anaphylaxis training.
A Working with Children Check is also a mandatory requirement for all staff who work or volunteer in some capacity at Giggle and Learn.
Do Giggle and Learn educators have first aid and anaphylaxis training?
All educators working directly with the children must maintain a current first aid qualification, anaphylaxis qualification and an asthma management qualification to be able to care for your child in case of an emergency. If your child requires, asthma medication, an epi-pen or ana-pen you must notify the office. Giggle and Learn must ensure that qualified educators are always in attendance at any place children are being educated and cared for by the service and immediately available in an emergency.
What are your daily fees?
The daily fees at Giggle and Learn are dependent on the room your child is enrolled in. There is a different fee for Babies, Toddlers and Pre-schoolers. Once you register for our waitlist and come for a tour we will advise you of our fees schedule.
What do your fees include?
What do I need to bring for my child each day?
We request that each child has a labelled bag for their personal belongings. Families need to ensure that all their children's belongings are clearly labelled to avoid having items lost. To assist us in meeting all your child's needs we ask that the following items are provided; Full brimmed sun hat, Change of clothes for all weather conditions (enough underwear if toilet training), Comforters (dummy, teddy, blanket etc.), Clear drink bottle, Pillow case for storage of your child's sheets.
Will fees be charged for my child being away sick or public holidays?
If your child is away sick on their enrolled day, fees are still payable while you still have an active enrolment with Giggle and Learn. If your child’s enrolled day falls on a public holiday, fees are also charged for these days.
Does Giggle and Learn allow children to attend if they are unwell?
The health and safety of children is our highest priority at Giggle and Learn, so children must not attend if they are unwell. Sick children can also compromise the health and safety of all children. Please ask to see our sick children policy for more information.
Is there a minimum number of days?
The minimum enrolment at Giggle and Learn is 2 days, one of them having to be a Monday or Firday which will help with your child’s transition to childcare. Anything less can be too upsetting for your child as they cannot build a relationship with their teachers and their new friends. It can also be quite challenging for our teachers to plan a program for your child if they are only attending one day a week.
Am I able to claim Childcare Subsidy if I enrol?
From 2 July 2018 the child care payment system changed, with the introduction of a single Child Care Subsidy to replace the current Child Care Rebate and Child Care Benefit. The subsidy is paid directly to the providers of early childhood services and will be passed on to families as a reduction in hourly fees.
What are Giggle and Learn operating hours?
Giggle and Learn childcare centres are open from 7.00am to 6.00pm, Monday to Friday. We are not open on weekends or public holidays.